Why Work With Us?

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Here's what our satisfied customers are saying about us:


Elaine and Doug are an amazing team who know how to help people achieve their goals when selling and buying a home. Having sold and purchased THREE times we have seen our fair share of issues and hardships. Elaine and Doug were there to guide us through the process, coordinate with the other professionals involved and make our sales/purchases go smoothly. Our most recent move included delivering a child AND closing on a new home in the SAME WEEK!! This could have created an absorbent amount of stress, but Elaine and Doug helped us get through it all. Experts in their field, great at trying to understand what we needed through each transaction and a huge help in understanding the market. Certainly an invaluable resource in their field and a team that we would turn to again!!


Elaine made our dreams come true. She was referred to me by a co-worker and I was hesitant to call because we already had a realtor working with us. It was our first home buying experience and I didn't know exactly what to expect from our realtor. We met her out of respect for my co-worker and boy was it a good move. When we did walk-throughs of the prospective houses she walked around with us and pointed out all the issues and features. Our other realtor sat on his phone in the kitchen while we walked around by ourselves. I am an engineer and analyzed all the other sold houses in our area to come up with pricing and Elaine and I were always on the same page. She promptly responded to all our e-mails and always picked up the phone (This is a big deal to me). When we finally found the right house, she was able to negotiate a deal that was significantly lower than the listed price and keep us calm while we waited for a response. She stuck to her guns and saved us some money. Everything went smooth and she is now helping us figure out what to do for upgrades while not spending too much and not be able to get it out later. She was a god send for us and I cannot recommend her high enough. Thank you, Elaine.


Selling a house can be a very personal thing, so it was important to have a personal connection to both Elaine McDonald and to Douglas Palino, her sales manager.  We got along well and felt we had a strong partner in this "moving adventure"!

Elaine let us set the pace and frequency of our new home search; this was mostly good news, because we were capable of doing the work and assessing good possible fits for us.  When we wanted or needed more help, Elaine was right there with good ideas and marketing strategies.  Her follow through with us was excellent.

I would definitely recommend Elaine McDonald and her team to friends and other acquanintances!  Overall, it was a very positive experience with a great outcome!!


We bought our house with Elaine, and sold it with Elaine 7 years later. In both cases, Elaine was attentive, professional, creative and operated 100% with our interests in mind. When selling our house, Elaine was direct, honest and creative in helping us prepare our home for sale, working with us for months before we put our house on the market so everything was "Buyer Ready" by the time we put the sign in our front yard. We got our first offer (a low ball) within days, and Elaine told us to reject it out of hand. We got a full-price offer just a couple weeks later. Through it all, we felt like we were the most important client Elaine & Doug had. They were consistently responsive and proactive. Elaine is THE BEST!!


We've used Elaine McDonald many times over the years to both buy & sell our homes in the area. She's extremely knowledgeable about the area and the entire buying/selling processes.  Elaine tells it like it is (without being harsh) and there is no drama or overinflation of an issue when dealing with her.  I can't possibly overstate her competence and experience.  She's has a great presence on the internet as well and did a great job of getting our listing out there to the world.  She & her team made this last selling process so easy given that we were out of state.  I would recommend her to anyone looking to buy/sell a home.  She's got you covered.


We bought our house with Elaine and sold it with Elaine 7 years later. Elaine is knowledgeable, professional, responsive and always acted 100% with our interests in mind. She was direct and honest with us as we prepared to put our house on the market, and worked with us for months before we put out house on the market so it was "Buyer Ready" by the time the sign went up. We got our first offer within a few days (a low-ball offer that Elaine told us to reject out of hand) and we got a full-price offer just a couple weeks later. though the entire process we felt like we were Elaine's most important client. Doug was also extremely helpful with many of the logistics. I would recommend Elaine to anyone either buying or selling a house. This was our sixth home sale and it went more smoothly and successfully than any sale we've ever done. THANK YOU ELAINE!!


I have purchased many homes, in several states, including 4 in 3 states in the past 10 years, so I have a lot of experience working with realtors from both sides of the buying and selling equation.  I can say, without hesitation, that I have never had a realtor better advocate for me as a seller.  Elaine's evident experience and competence are an enormous asset to a client.  Her knowledge of the area, its home values, and its services makes the transition so much easier as well.  In addition, her patience is amazing, as is her commitment to her clients.  It is clear to me that Elaine will be there to give advice and answer questions at any time, long after the deal is closed.  I cannot recommend her more highly.


To say that Elaine was amazing is truly an understatement. She listened to our needs, advised us with her invaluable knowledge, and always had our best interest in mind. She made the purchase of our first home one that we will never forget. I do not believe that we would have been so well taken care of had it not been for her. Truly the best!


We worked with Elaine on the sale of our beloved lakefront house in Hudson, MA. She treated us with utmost professionalism, rapid responsiveness, and useful guidance. It made for a very enjoyable experience overall. If you are selling or buying in the Metrowest, work with Elaine and her fantastic team, and you will be thrilled with the results.


Elaine and Doug are a go-to team for selling your house. They have been in the industry for many years and have a great deal of knowledge about the local area. We had not idea we would sell our home as fast as we did. Elaine and Doug took their time to ensure our home was in ready condition for sale - we had an offer in 2 days. That is exciting, yes. But, we had a very big move ahead of us (out of state) and a lot needed to happen including out-of-state movers, etc. We had issues with our movers and Elaine and Doug helped us every step of the way. They offered to help us in any way we needed which was not really in their scope of the job. Additionally, they coordinated all of the vendors we needed to have over to the house. We barely had to lift a finger. I highly recommend the McDonald team!

 

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