Why Work With Us?
Here's what our satisfied customers are saying about us:
Elaine and her team were very responsive and diligent. They went out of their way to constantly streamline the process and deliver quality service. Elaine and her team were always available for advice on the buying process and knowledge of the local area. Her expertise and motivation allowed us to close quickly on very favorable terms. Elaine has a lot of professional and trustworthy connections that we utilized during the closing process. I highly recommend working with Elaine McDonald, especially if you are a first time home buyer.
Jeffrey Ferrandino - Buyer
It was quickly apparent that Elaine and Doug were interested in helping me as a client and giving me the information I needed to make informed decisions. It was never about just selling a house with this team. When I met with Elaine, it was clear that she knew the area and had really done her homework about my home and my neighborhood. Her proposed timeline for selling my home was not one I had at all considered. She wisely gave me time to sit with the plan and come to my own conclusion that it was the right one. She got me TOP dollar for my home Any non-applicable clicks are simply because Elaine sold the house so quickly! She and Douglas were efficiently pure at every step of the process. On many occasions, Elaine and Doug served as my therapists in addition to my realtors. EVERY question was answered patiently and informatively. I never felt funny about calling them with concerns. I was always treated kindly and respectfully. A perfect team! They complement each other and communicate quite efficiently. Selling a home in Covid times is not an easy undertaking. I am perhaps overly cautious. Elaine completely respected this. She and her team had excellent Covid protocols in place and followed them to a T.
Joan Campbell - Seller
S. Elaine McDonald was so helpful as a fir-time home buyer. She was patient and her expertise about the area was truly a game-changer in finding our perfect home.
Megan and Matt - Buyer
Elaine's track record and knowledge of the area speaks for itself. We were very comfortable hiring her, considering her experience and credentials. Douglas was thorough, efficient, fast, and a good communicator. He got the job done well, and quickly. He also handled aspects of the sale that made the process easier for us, which we greatly appreciated. Above and beyond!! I would hire Elaine and her team again in a second!
Carol Venezia - Seller
Elaine McDonald was very knowledgeable and thorough in her analysis. She really knew the area and was on top of everything!! Best realtor experience in selling a house.
Great job all around. Elaine and Doug did an amazing job and when it came to inspections, appraisal and showings - they took care of everything as I was out of town.
Dianne Mitchell - Seller
Having dealt with a handful of agents, I can say that Elaine is top notch. Attention to detail, professional advice and a knowledgeable top-tier team make her the real estate professional you need on your side; buying or selling.
Jarek Walker - Seller / Buyer
We are delighted we chose The S. Elaine McDonald Team to sell our home. Elaine's advice, knowledge, and negotiating skills are outstanding. She has an impeccable reputation. When we met other brokers and attended open houses, we felt they were way too talkative and gave away their seller's personal information that should have been kept private (like why they were selling, sellers were looking for a quick sale, or negative comments about the house, etc.). Elaine is professional and an expert in her field. She gave us excellent advice as we prepared our home for sale and kept us informed throughout the process.
Elaine and her team have years of experience in the business and are ready for any challenges that may occur. Elaine and her team go above and beyond to service their clients.
Joanne Hanson - Seller 2020
Elaine and Doug were wonderful to work with. Elaine really helped us figure out our exact priorities for what we wanted in our first house and never once pushed us in a direction where we felt uncomfortable. Elaine was extremely kind, forthcoming, knowledgeable about the areas of interest, and extremely reachable. Overall it was a wonderful experience. We would gladly work with Elaine and Doug again in the future.
Andrew Gray, Marlborough - Seller
Our home sale was fast and efficient with Elaine McDonald. Starting with her market analysis and home marketing presentation, Elaine's analytical approach was comprehensive and well beyond other brokers presentations. We were very impressed with the collateral support Elaine had in place, coordinated by her fantastic operations manager, Douglas Palino. There were frequent home checks, preparation for inspections, and a list of professional tradespeople who could be called upon should any issue arise. Elaine kept in close contact, almost daily, with process updates and next step reminders; and then she always asked what we needed, and how could she help? Elaine even brought us treats during our busiest days of moving! Elaine executed beyond expectations in what can be described as a comprehensive team approach. We have bought and sold many houses, and this was well beyond a typical realtor experience. We truly had an exceptional experience with Elaine McDonald, and the Elaine McDonald Team.
Charles and Beth Dangler - Seller 2019
Elaine is the best - period! I would never use anyone else when buying or selling a home in her area! She is the most knowledgeable and professional realtor I know, and is always responsive to any questions or issue!
Cary Corkin - Buyer 2019